COVID-19 UPDATE - Please be aware that whilst we are now in a position to start resuming service, we are still operating with restrictions and skeleton staff. Whilst we will work to get your orders processed as quickly as possible, please be aware that the service times are likely to be longer than our normal service times outlined below.
We hope to resume normal service as soon as we possibly can. Please stay safe and thank you for your understanding during these unprecedented times.
We aim to dispatch all orders placed by midday (excluding personalised order requests) to mainland UK as follows**
Orders £15 and under - Standard Delivery £3.50 (1-2 days)
Orders over £15 - Premium Delivery £5.95 (1-2 days). This excludes public Bank Holidays.
Orders over £50 - FREE!
Click & Collect - FREE! If you wish to collect from the FASTR HQ in Castle Donington, you can do so for FREE! Orders placed by midday will be available for collection from the following working day. Just head to reception and ask for your FASTR order.
If you're not available to take delivery of your parcel, the carrier will leave a delivery card advising if your parcel has been delivered to a safe location, left with a neighbour or how to arrange collection.
** Delivery prices are exclusive of VAT. Delivery times and charges to Scottish Highlands, Islands and outside of the UK will be based on delivery location and weight. We aim to meet these delivery times but during busy periods deliveries may take a little longer. Occasionally force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. FASTR cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.
Premium Delivery - £12